Cigna, Goldman Sachs, IBM, and Yale School of Management MBA program are an impressive list that uses video Interview software to conduct first interviews with applicants. But how far should robo-recruiting go? A software engineer hired by IBM last year, had subsequent online interviews and eventually received her job offer via text message never meeting a flesh and blood person. The WSJ just reported robo-recruiting is now being taken one step further, “Some HireVue customers have an algorithm review the video interviews for them. A program called HireVue Insights scans videos for verbal and facial cues that match the skills and attributes a company is seeking and ranks the top 100 applicants.” HireVue Inc. hosted nearly three million video interviews last year, up from 13,000 five years ago.
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